TERMS & CONDITIONS

Reservations

Our rates are divided into seasons to help give our guests the best possible pricing available. Please refer to our Rates page for individual pricing. Special holiday weekends in the winter may be priced differently, for example New Years Eve and Valentines Day. Generally, American holidays do not have an impact on pricing.

All of our prices are quoted in Canadian currency. Local taxes are not included in the listed rates. The rate is based on double occupancy. Additional charges apply if there are more than 2 people per room.

During the summer months, most weekends will require a minimum two night's stay on Saturday evenings. We will often release rooms for a one night stay closer to the date of interest. Please contact a Guest Service Representative to inquire about availability.

Shaw Club Hotel & Spa is a legislated smoke-free property. This includes all patios and balconies. A charge of $200 will be applied to any room found to be in violation of this policy. This charge is to cover the cost of professionally sanitizing the area.

Shaw Club, along with our sister properties Harbour House & The Charles Inn, are the only properties in Niagara-on-the-Lake where breakfast is included with your room. Other hotels will charge an additional $30.00 to have breakfast included. Breakfast includes freshly baked croissants, yogurt with house-made granola and fresh fruit cut daily. A full breakfast is available to hotel guests for a minimal charge. Other amenities included with every stay include complimentary wireless internet, parking, access to our media library, and a dinner shuttle to any restaurant in old town Niagara-on-the-Lake.


Cancellation Policy
A deposit of one night's stay plus tax is due at the time of booking. The deposit is refunded if we receive notice of a cancellation 10 days prior to the date of arrival. An administrative fee of $25 is applied to all cancellations. Cancelling within ten days of your expected arrival will result in a loss of the deposit.



Shaw Spa